Privacy Policy Overview

This policy outlines how we collect, use, and secure your personal data. We are committed to respecting your privacy in compliance with South African law.

Personal Information Collected

When you use our site, we may collect information for service and safety purposes.

• Basic contact details including name, email address, and phone number where provided.
• Technical data such as browser type, device, and IP address for maintaining account security.
• Usage patterns and interaction logs to enhance and secure your experience.
• Any voluntary communications, including feedback, queries, or support requests.

How We Use Your Data

Your data is used only for providing, maintaining, and protecting our services.

• To deliver accurate automated trading recommendations and system notifications.
• To improve site features and safeguard your account through ongoing analysis.
• To communicate updates, respond to questions, and process requests you initiate.
• To comply with local legal and regulatory obligations regarding financial information.

Our Legal Basis for Processing

Personal information is managed in line with South African regulations.

We process your data to fulfill contractual obligations, meet legal requirements, and deliver a secure, functioning service. Consent may be required for certain communications.

Data Sharing

Data is not sold, rented, or disclosed except as outlined here.

• Provision of access to partners providing technical support, always under confidentiality and data protection agreements.
• Legal disclosures when required by court order or regulatory authorities.
• Third-party analytics for service improvement, with strict privacy controls in place.

Data Security

Strong encryption and robust security measures guard your personal data. All access is strictly controlled, and ongoing monitoring is used to reduce risks. Although we strive for the best, absolute security cannot be guaranteed.

Your Rights

You have the right to control your data and ask for clarification or changes.

• Request access to information we hold about you at any time.
• Ask for correction or deletion of incorrect or outdated personal data.
• Withdraw consent where processing relies on your permission.
• Lodge a complaint with appropriate data protection authorities in South Africa.

Cookies and Tracking

Cookies help personalize your experience and monitor site security. Details are in our Cookie Policy.

See Cookie Policy See Cookie Policy

Contact Us

Questions or requests about your privacy rights are welcome and will receive prompt attention.

Policy Changes and Updates

We may modify this policy as needed. You are encouraged to review periodically.